CC7 Privacy Policy — How We Keep Your Information Safe

Welcome to CC7's Privacy Policy. This policy applies to all members, visitors, and users of the CC7 platform. By using the CC7 website or app, you are considered to have accepted this Privacy Policy.

CC7 believes your personal data belongs to you. We are committed to protecting it. This policy clearly explains what data we collect, why we collect it, how we use it, and what your rights are.

This policy has been specifically designed for members in Bangladesh. cc7's Privacy Policy is built in line with international data protection standards and is updated on a regular basis. Our Customer Support team is always on hand for any questions or concerns.

Certain information is collected to operate the CC7 platform. The table below outlines what data is collected and why:

The above data may be collected directly from you (at registration), automatically (during browsing and gaming), and through third-party verification agencies. We do not store any data beyond what is collected.

CC7 only uses your data for specific, legitimate purposes. Your personal information is never used for anything unnecessary or unrelated.

• Account management: Your data is used to create, verify, and secure your account.
• Transaction Processing: To process deposits and withdrawals quickly and accurately.
• Customer Support: To resolve your issues and answer your questions.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Promotional Communications: To send you bonus and promotional offers, only with your consent.
• Legal obligations: To meet regulatory requirements.
• Service Improvement: To improve CC7's services and make the platform more user-friendly.

CC7 will never send you promotional messages without your consent. You can turn off notifications at any time.

The most important commitment in CC7's Privacy Policy is this — we never sell your personal data. However, data may be shared in the following limited circumstances:

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum information required to complete a transaction.
• Identity Verification Agency: With authorized third-party verification providers for the KYC process.
• Legal authorities: When legally required to do so by a court order or government directive.
• Security Partners: With authorized partners for fraud prevention and cybersecurity purposes.

The CC7 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring platform security — without them, the platform cannot function.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: To analyze platform usage and user behavior, on a fully anonymized basis.
• Security Cookies: To detect unusual login activity from multiple devices on the same account.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain CC7 platform features.

Data security is at the core of CC7's Privacy Policy. We follow a multi-layered security approach that protects your information from unauthorized access.

• 256-Bit SSL Encryption: All data transfers are completed using the highest-grade encryption.
• Two-Factor Authentication (2FA): OTP verification is required for every significant change made to your account.
• Regular Security Audits: CC7's security systems are regularly audited by independent third parties.
• Restricted Staff Access: Only authorized personnel have access to specific data.
• Data Backup: Your data is regularly backed up with encryption.
• Firewall & DDoS Protection: Advanced network security measures are always active.

In the event of a security breach, cc7 will promptly notify affected members and take the necessary steps. Please note, however, that keeping your password and login credentials strictly confidential is your own responsibility.

Every CC7 member has the following rights over their personal data. To exercise these rights, please contact customer support.

CC7 is strictly for users aged 18 and above. We take special care to protect the data of minors.

• Age verification is mandatory at registration, and anyone under 18 is strictly prohibited from creating an account.
• If cc7 becomes aware that a minor has created an account, that account will be closed immediately.
• Any data collected from minors will be deleted immediately.
• If parents have any concerns, they can contact CC7's customer support.

CC7 does not retain data beyond what is necessary. Each type of information has a defined retention period:

• Active Account Information: Retained for as long as the account remains active.
• Transaction History: Up to 5 years, as required by legal obligations.
• KYC documents: Up to 3 years after account closure, in accordance with regulatory guidelines.
• Gaming Log: For up to 1 year for dispute resolution purposes.
• Unnecessary data: Automatically deleted once the specified retention period expires.

Upon a closure request, all data will be deleted within the defined timeframe — except where legally required — and you will receive a confirmation.

CC7 may update this Privacy Policy when needed. If changes are made, you will be notified in the following ways:

• The updated policy, along with its effective date, will be published on this page.
• SMS notifications will be sent to your registered mobile number for any significant changes.
• A notice about the changes will be displayed when you log in to the CC7 platform.

Continued use of cc7 after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you will have the option to close your account and withdraw your balance.

If you have any questions, concerns, or complaints about CC7's Privacy Policy, our customer support team is available 24/7.

• Live Chat: Log in to the CC7 platform for instant support.
• Email: [email protected] — typically responds within 24 hours.
• Customer Care: Speak with our local support team in Bengali.

Once you submit a request to exercise your privacy rights, CC7 will respond within 7 business days. Complex cases may take longer, but you will be kept updated throughout.